Privacy Policy

We value your interest in Sadie Self-Storage, and we respect and share your concern about privacy. This policy explains what information we gather about you when you visit our website and related platforms, how we use it, and the safeguards we have in place to protect it. This policy may be updated from time to time, so check periodically for changes.

Information We Collect

General information: We receive and store information you enter on our website or give us in any other way, including your first and last name, telephone number, postal and email addresses, and billing information. Most of the information we request is required in order for you to reserve a self-storage unit, ask us a question, or complete another transaction on our website.

Automatic information: We automatically collect some information about your device when you visit this website, such as your IP address, browser software, and referring website, to help customize your experience and inhibit fraud.

Cookies: This website uses cookies to recognize your browser as a previous visitor, to customize content, and to measure the effectiveness of our features. Most browsers let you refuse or be notified of new cookies; if you refuse cookies, some tools on this website may not work as intended.

Call recording: We may create a digital audio recording of incoming telephone calls, which may be reviewed by employees, contractors, or authorized representatives of Sadie Self-Storage for quality assurance, customer service, and data tracking purposes.

How We Protect Your Information

We are committed to protecting the information we collect. We use encryption when transmitting sensitive personal information, and we limit access to personal information to authorized employees for permitted business functions. Following a transaction, your private billing information is not stored on our servers.

Underage Restrictions

This is a general audience website and does not offer services directed to children. If we learn that a child under the age of 13 has provided personal information to us, we will delete that information.

How Information May Be Used or Shared

We use your information to provide the products and services you request, process billing and rent notifications, manage your account, respond to your questions, and improve our website. We may share information with trusted third-party vendors who provide services on our behalf, such as credit card processing and customer service, and who are required to follow the same data security practices we do. We may also disclose information in response to subpoenas, court orders, or other legal process, or as otherwise required by law.

Reviews and Other Submissions

If you submit a review, comment, or other content to us, you grant Sadie Self-Storage a nonexclusive, royalty-free right to use, reproduce, and display that submission in connection with our business. You are responsible for the content of your submissions and agree not to submit any unlawful, threatening, or infringing material.

Contact Us

If you have any questions about this Privacy Policy, please contact us at Sadie Self-Storage, LLC, 180 Brooklyn St., Carbondale, PA 18407, or call (570) 550-6301.